The word shopping brings thoughts of
immediate hullabaloo to most people. But if you combine the word
shopping with auto insurance— as in "shopping for car insurance " — it
produces the opposite force. The thought of shopping for auto
insurance makes the eyes glaze over and the heart rate drop to the
pace of a slumbering couch potato.
Couch potato? Indeed. Doug Heller, a consumer
advocate at The Foundation for Taxpayer & Consumer Rights (a
California-based consumer advocacy group) and a recognized vehicle
insurance issues specialist, told us that too often "people purchase
car insurance by calling the number on the tv."
But wait, this is important material! You want
to be adequately covered if you get in an accident. And you certainly
don't want to pay more for automobile insurance than you should. Maybe
waiting for a solution to be beamed into your cable is not the best
idea.
How can you stay awake while surfing through
this cloudy subject? Just remember: There is money to be saved. How
much? Hundreds, even thousands, per year. For example, one of the
authors typed all of his insurance information into a comparative
insurance service. The quotes (for very basic coverage on two old car)
ranged from $1,006 to $1,807 — a difference of $801 a year. If you're
currently dumping thousands into your insurance organizations coffers
because of a couple of tickets, an car crash, or a questionable credit
valuation, shopping your policy against others may be well worth the
effort.
see it this way — you can convert the money you
save into the purchase of something you've lusted after for a long
time. Hold that end in your mind. Now, let's begin.
Before you can shop for a better rate, you have
to decide what you need. The first step in finding the right
automobile insurance for you is to figure out the amount of coverage
you need. This varies from state to state. So take a moment to find
out what coverage is required where you live. Make a list of the
different types of coverage and then return for the next step. (You
will find a list of each state's requirements and an explanation of
the various types of insurance in "How Much car insurance Do You
Really Need?". Also, check out "Little-Known But Important automobile
insurance Issues" as it has a glossary of basic insurance
terminology.)
Now that you know what is required, you can
decide what — if anything — you need in addition to that. Some people
are quite cautious. They base their lives on worst-case scenarios. car
insurance companies love these people. That's because auto insurance
organizations know what your chances are of being killed or maimed,
and how likely it is for your car to be damaged or stolen. The
information the insurance organizations has collected over previous
decades is crunched into "actuarial tables" that give car insurance
adjustors a quick look at the probability of just about any
occurrence.
It is important to keep in mind that the basis
of car insurance is a difference of opinion between you (the insured)
and them (the auto insurance companies). You believe you will, at some
point, probably get in an fortuity. The insurance company believes you
probably won't. And the car insurance car crash, is willing to take
your money to prove you wrong.
So how much car insurance should you buy beyond
your state's minimums?
"Look at your personal financial situation,"
Dennis H, director of the Insurance Consumer Advocate Network (I-CAN)
and former insurance adjuster, advised. "If you have assets to protect
— and that is all car insurance is doing — get enough liability
coverage." For instance, if you purchase $50,000 of bodily injury
liability coverage but have $100,000 in assets, attorneys could go
after your treasures in the event of an accident in which you're
at-fault and the other party's medical bills exceed $50,000.
Dennis Howard noted that his general
recommendation for liability limits are $50,000 bodily injury
liability for one person injured in an car crash, $100,000 for all
people injured in an car crash and $25,000 property damage liability
(that is, 50/100/25) given that half of the vehicles on the road are
worth more than $20,000. Here again, though, let your financial
situation be your guide. If you have no assets, don't buy excess
coverage.
Another issue D howard mentioned is that the
limits of any uninsured and/or underinsured motorist coverage that you
purchase cannot exceed the limits of your liability coverage. Such
coverage, he said, can be valuable, as it will cover lost income if
you're out of work for several months after being injured in a major
car crash.
Your driving habits may also be a condition. If
your past is filled with crumpled fenders, if you have a lead foot or
a long commute on a treacherous winding road, then you should get more
comprehensive coverage.
"Consumers should also be aware that they don't
have to buy the package [of collision and comprehensive coverage],"
Dennis, said. "If your car is older, if you have a good driving record
and if there is a low likelihood that it would be totaled in an chance
event, but a high likelihood of it being stolen, you could buy
comprehensive but not collision." Seems like good advice for all of
the 1989 Toyota Camry owners reading this article — this has been the
most stolen car in the nation for several years (it's often stolen for
parts). But we would expect that most of them on the road have well
over 100,000 miles.
At this time, a rather sobering point needs to
be interjected. Just having insurance doesn't protect you from
absolutely anything bad that might happen. First, the auto insurance
firms needs to back up the claims that they make in the fine details
of the contract. TV ads show folksy adjustors at the scenes of natural
disasters passing out claims checks like coupons for cocktail wieners
at a supermarket. But, in case you haven't noticed, real life is a bit
different from TV ads. If you have an chance event, your car insurance
companies will take a close look at your claim before mailing you a
check. And the check may be written for an amount much smaller than
you had hoped. For this reason, you should be intimately familiar with
the terms of your policy and call the organizations with any questions
you might have.
Now that you have made several practical and
philosophical decisions, it's time to start comparing. Begin by
setting aside about an hour for this task. Bring all your records —
your current car insurance policy, your driver license number and your
vehicle registration. Drink plenty of coffee. Have a phone at your
elbow. And, of course, power up your computer.
Begin with the web based services. If you go to
InsWeb.com or other vehicle insurance quote sites, you can type in
your information and get a list of comparative price quotes. The form
takes about 15 minutes to complete. If this bores you, just remind
yourself that you are saving money and you can use that money to buy
something nice for yourself. If the entire shopping process takes you
two hours to complete, and you save $800, you're effectively earning
$400 an hour.
A few things to keep in mind: (1) When you use
price quote websites, you may not get instant insurance price quotes.
Some firms may contact you later by e-mail, and some that are not
"direct providers" may put you in touch with a local agent, who will
then calculate a quote for you. (A "direct provider," like Geico,
sells an vehicle insurance policy to you directly; other organizations
like State Farm sell insurance through local agents. We'll discuss the
pros and cons of each later.) (2) It's not easy to get price quotes
from these sites in all states — if you live in New Jersey, for
instance, you'll probably find it faster to pick up the phone, since
most insurers currently don't provide online quotes for this state.
You can also try getting auto insurance price
quotes from some of the insurance organizations listed on the
Edmunds.com Web site — Esurance, Geico, or Progressive. The forms will
take about 10 minutes each to complete.
Of course, there are many other insurers that
you can contact online. But remember, while you're researching
companies, make notes in a separate computer file or on a piece of
paper divided into categories. This will keep you from duplicating
your efforts. When you visit the different online car insurance sites
you should take note of several things:
An 800 number to call for questions you
can't get answered online
The car insurance firms payment policy
(When is your payment due? What happens if you're late in making a
payment?)
Discounts offered by the insurance
organizations that pertain to you
The vehicle insurance organizations
consumer complaint ratio from your state's department of car insurance
Web site (more on this below)
The vehicle insurance companies A.M. Best and
Standard & Poor's ratings (more on this below)
Once you have exhausted your online options,
it's time to work the phones. Those firms you haven't been able to get
an online quote from should be contacted. Surprisingly, doing this
process verbally can actually go faster than the online counterpart,
providing you have all the information regarding your driver license
and vehicle registration close at hand. When you get a price quote, be
sure to confirm the price. Also, ask them to fax or e-mail the quote
to you as a record.
While talking to the vehicle insurance
organizations telephone salespeople, make sure you explore all options
relating to discounts. vehicle insurance companies give discounts for
a good driving record, favorable credit score, safety equipment (for
example, antilock brakes), certain occupations or professional
affiliations, and more. For more guidance in this area, check out "How
to Save Money on vehicle insurance."
Always bear in mind that your mission isn't just
to buy the cheapest auto insurance out there; it is to buy the
cheapest insurance and still receive adequate coverage and service.
"You don't want to pay to get a great deal on vehicle insurance and
then not get your car repaired after an accident," Heller noted.
Your final selection should depend on two
things:
a. the reliability of the automobile insurance
organizations based on the criteria above;
b. the price of the quote.
We can all find the lowest premium, but it may
not be immediately obvious how to determine whether a companies is
reliable. When we say "reliable," we're talking about how the insurer
treats you, the customer. Particularly, how will the firms deal with
you when you file a claim? Will you be paid the full amount to which
you are entitled? And will you be paid promptly?